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Veritas Bioactives offers a 30-day money back guarantee on our retail skin care products. If at anytime during the 30-day period (starts from the date of purchase), you are not 100% satisfied with the product or your results, we will offer a refund for the product(s) less shipping costs. Please return the unused portion(s) in their original container at your cost and contact us at for the refund. For non-skin care purchases such as shipping fees, educational services, Vpro support services, opening orders, and related display or back-bar support items, all sales are final and no refunds will be issued